Privacy Policy

Last Updated: October 1, 2025

1. Introduction

CogniAxis.ai ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including SWAN, CSM, and STREAM platforms.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, phone number
  • Professional credentials and institutional affiliation
  • Account login credentials
  • Communication preferences

2.2 Healthcare Data

In the course of providing our AI-powered surgical intelligence services, we may process:

  • De-identified surgical procedure data
  • Medical imaging and DICOM files
  • Clinical workflow information
  • Training and performance analytics

2.3 Technical Information

We automatically collect certain information about your device and usage:

  • IP address, browser type, and operating system
  • Pages visited and time spent on our platform
  • Referring website addresses
  • Device identifiers and connection information

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and improving our AI-powered surgical intelligence services
  • Facilitating tele-proctoring and surgical mentorship
  • Generating analytics and insights for surgical training
  • Communicating with you about our services and updates
  • Ensuring platform security and preventing fraud
  • Complying with legal obligations and regulations
  • Research and development of new features

4. Data Protection & Security

We implement industry-standard security measures to protect your information:

  • HIPAA Compliance: Full compliance with healthcare data protection standards
  • Encryption: End-to-end encryption for data in transit and at rest
  • Access Controls: Role-based access and multi-factor authentication
  • ISO 27001: Certified information security management
  • Regular Audits: Continuous security assessments and penetration testing

5. Data Sharing & Disclosure

We do not sell your personal information. We may share information with:

  • Healthcare Institutions: With your consent, for collaborative care and training
  • Service Providers: Trusted third parties who assist in platform operations
  • Legal Requirements: When required by law or to protect rights and safety
  • Business Transfers: In connection with mergers or acquisitions (with notice)

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data (subject to legal requirements)
  • Portability: Receive your data in a structured format
  • Opt-Out: Unsubscribe from marketing communications
  • Restriction: Request limitation of processing in certain circumstances

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Healthcare data is retained according to medical record retention requirements and regulatory standards.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy regularly.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: contact@cogniaxis.ai

Phone: +91 9560925518

Address: Prestige Shantiniketan, Bengaluru, Karnataka 560066, India