Cookie Policy
Last Updated: October 1, 2025
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, understanding how you use our services, and improving overall functionality.
2. Types of Cookies We Use
2.1 Essential Cookies
Purpose: Required for the website to function properly
Examples:
- Session authentication and security
- User login and account access
- Platform functionality and navigation
- Load balancing and performance optimization
Duration: Session or up to 1 year
Can be disabled: No (required for service operation)
2.2 Performance Cookies
Purpose: Help us understand how visitors interact with our website
Examples:
- Page visit analytics and user behavior tracking
- Feature usage patterns
- Error monitoring and diagnostic data
- Performance metrics and optimization data
Duration: Up to 2 years
Can be disabled: Yes
2.3 Functional Cookies
Purpose: Remember your preferences and personalize your experience
Examples:
- Language and region preferences
- Display settings and UI customization
- Recently viewed content
- Saved filters and search preferences
Duration: Up to 1 year
Can be disabled: Yes
2.4 Targeting/Advertising Cookies
Purpose: Deliver relevant content and measure campaign effectiveness
Examples:
- Professional interest targeting
- Marketing campaign measurement
- Content recommendation algorithms
- Third-party advertising services
Duration: Up to 2 years
Can be disabled: Yes
3. Third-Party Cookies
We use select third-party services that may set cookies on your device:
- Analytics: Google Analytics, Mixpanel (for usage insights)
- Communication: Intercom, Zendesk (for customer support)
- Video Services: Vimeo, YouTube (for embedded training content)
- Authentication: Auth0, OAuth providers (for secure login)
These third parties have their own privacy policies governing their use of cookies. We encourage you to review their policies.
4. How to Manage Cookies
4.1 Browser Settings
Most web browsers allow you to control cookies through their settings:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions
4.2 Cookie Consent Manager
When you first visit our website, you'll see a cookie consent banner. You can customize your preferences to accept or decline non-essential cookies. You can change these preferences at any time through our cookie settings in the website footer.
4.3 Impact of Disabling Cookies
If you disable cookies, some features of our platform may not function properly:
- You may need to log in more frequently
- Your preferences and settings may not be saved
- Some interactive features may be limited
- Page load times may be affected
5. Healthcare Data & Cookies
We do not store Protected Health Information (PHI) or patient-identifiable data in cookies. All healthcare data processing is done server-side with appropriate HIPAA-compliant security measures.
6. Do Not Track (DNT)
Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for how DNT signals should be handled. We honor your cookie preferences through our consent management system.
7. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in technology, regulations, or our practices. The "Last Updated" date at the top indicates when changes were made. We encourage you to review this policy regularly.
8. Contact Us
If you have questions about our use of cookies:
Email: contact@cogniaxis.ai
Phone: +91 9560925518
Address: Prestige Shantiniketan, Bengaluru, Karnataka 560066, India
Related Policies: For information about how we handle your personal data, please see our Privacy Policy and Security pages.